Shopping Policy

 

Shipping Policy

Thank you for choosing HomeFirst for your smart digital lock needs. This Shipping Policy outlines the terms and conditions for the shipment of our products.

Processing Time

Orders are typically processed within 2-4 business days (after payment is received in our accounts ) in major metropolitan cities. The delivery timelines may be higher based on your address/location. During peak seasons or promotional periods, processing times may be slightly longer. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods

We offer standard and expedited shipping options for most orders. The available shipping methods and estimated delivery times will be notified to you based on your shipping address and the items in your cart.

Shipping Rates

Shipping rates vary depending on the shipping method selected, the weight and dimensions of the package, and the destination. Shipping costs will be calculated and displayed at checkout before you complete your purchase.

International Shipping

We currently offer shipping to select international destinations. Please note that international orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These additional charges are the responsibility of the recipient and are not included in the shipping cost. Home First will not be liable for any charges whatsoever from any authorities and will have to be borne by you/recipient.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your order online.

Delivery Time

Delivery times vary depending on the shipping method selected and the destination. While we make every effort to deliver your order within the estimated timeframe, we cannot guarantee delivery dates due to potential shipping carrier delays or other factors beyond our control.

Delivery Address

Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for orders shipped to incorrect or undeliverable addresses. Additional charges may apply for reshipment or redirection of orders.

Damaged or Lost Shipments

In the rare event that your order is damaged during transit or lost in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as soon as possible.

Contact Us

If you have any questions about our Shipping Policy or need assistance with your order, please contact us at [Support@home-first.in].